Privacy Policy

Wildelephant.com respects the privacy of the users of its website and considers their safety as priority. We commit ourselves to ensuring that we treat all information provided by you with the highest diligence and integrity. This also and especially includes the cooperation with partners and third parties. However, it does not accept responsibility for third parties where this is not stated separately. We seek to protect your rights of privacy on systems and the Site controlled by us, but we are not liable for any unauthorized or unlawful disclosures of your personal and confidential information made by third parties who are not subject to our control, for example advertisers and websites that have links to our Site. Wildelephant.com collects, stores and processes personal data solely in accordance with the applicable statutory provisions and to the extent necessary to fulfill the contractual relationship between the provider and the user or to provide the requested services necessary and required. Data about products that the user has put into the shopping cart can be used by the wild elephant. solely for their own marketing purposes. Moreover, address and order data are collected and processed for our own marketing purposes. Furthermore, according to the applicable law, anonymous user profiles may be used for internal market research purposes and to improve our range of products and services. Personal information means any information that the user of wildelephant.com provides to us and that may be used to identify an individual (first and last name, address, fixed and mobile phone numbers etc.). We secure our website and other systems through technical and organizational measures against loss, destruction, access, modification and distribution of your data by unauthorized persons. Despite regular controls a complete protection against all dangers is, however, not possible. This website is using technologies provided by Google Analytics (www.google.com) to collect data for optimization purposes. The collected data can be used by wild elephant. to present improved and individualized offers and services to the user on Wildelephant.com. This data will not be disclosed to third parties.

Wild elephant, maintains the internet portal www.wildelephant.com an online fashion store. On wildelephant.com customers will be offered goods. The offering on this site is only directed at end users of legal age. Goods will only be sold in normal household quantities. These terms and conditions find application in all contracts which members enter into via wildelephant.com as well as all general business relationships between wild elephant and its customers. We do not accept any other terms and conditions unless explicitly stated otherwise. If periods are stated in working days, these include all weekdays except Saturday and Sunday and all statutory holidays.

As part of the registration as a customer of wildelephant.com you will be asked to submit personal data. You are responsible for ensuring that the data is complete and correct. After you have completed the registration process, you will receive a confirmation of your registration by email. To facilitate access to the online service on wildelephant.com, you will receive a password. You are obliged to treat this password and any other access data confidential and protected from access by unauthorized third parties. In the password protected area you can access your recently shipped and/or completed orders. In this area you can also change, administer and save your own data and potential subscriptions of newsletters.

For orders, the prices which are listed at the time of your order on the product page apply. These prices are exclusive of taxes and the final price (inclusive of taxes) are shown in the shopping cart page. We accept various paypal will charge the invoice to your credit card immediately after receipt and dispatch of the order.

Delivery will only be given to the shipping address provided by you. It is your responsibility to ensure that it is possible to ship to the address during normal working hours. We ship according to the delivery timelines provided for each product. We ensure that we ship as early as possible, but for some products the timelines are longer based on availability of products. Wild elephant does not assume any sourcing risk especially with reference to a purchase by description. For return policies, please check our section on Delivery and Returns.

The satisfaction of our members is close to our hearts. Therefore, we strive to deal with your concerns as quickly as possible and to always provide you with our feedback after receiving your input. For service inquiries, please contact our customer service department: Email: hello@wildelephent.com

As a part of your registration as a customer on wildelephant.com you will be asked to provide personal data. This is data which is required by us to process the contracts concluded on www.wildelephant.com. All personal data is confidential and will be treated by us in accordance with relevant legal regulations. To safeguard your privacy in online payment transactions wildelephant.com uses the latest encryption techniques through our payment gateways.

All rights to use imagery on wildelephant.com lies with Wild Elephant. The use of the material - in whatever form - is prohibited unless explicit permission from Wild Elephant has been granted.

We usually deliver within 3-7 working days of placement of the order. For orders with multiple items and different delivery times, the longer delivery time applies. We would like you to have complete peace of mind when buying products from wildelephant.com. . Please note that shipping charges will not be re-imbursed. Due to hygiene and safety standards, we do not accept returns or exchanges on underwear once purchased.

Wild Elephant is not liable to pay any import charges or any other costs incurred by the customs department or the government of the respective countries.